Video conferencing from Zoom to doom – what are the risks?

Article By: Sarah Cappello, Partner Cappello Rowe Lawyers Sydney


We are all using video conferencing more now than ever before. Are you using the free version? It’s easy to sign up to, it handles the calls and gives you everything you need – perfect. Or is it? Are you suddenly getting strange emails and notifications from people you don’t know. Is it possible that the security of your online meetings has been compromised?

Before your next online meeting, consider what could be at risk;

  • Your personal information such as name, address, phone number, or even bank accounts can be put at risk if the online conference is unsecured. Also – think about who is in the meeting. Do you know and trust them? Either way it is best to avoid disclosing any personal information
  • Recordings. It can be illegal to record audio or video without a persons consent. There are some exceptions however it is best practice to not secretly record any of the meetings. If you are a participant in a conference it is important to make it clear to the other persons attending that you do not consent to any recording and ask for confirmation that it has been turned off.
  • Sharing your screen be sure to close all windows and tabs that do not relate to the meeting, and disable popup messages from your email and phone otherwise you may accidently disclose information that should not be shared.
  • Confidential information and trade secrets. Video conferencing allows access to participants worldwide, which can be beneficial—and risky—for companies that deal in international markets. Before you reveal any confidential products or trade secrets make sure you are protected – this may include patents, trademarks, confidentiality agreements or non disclosures

The dramatic change in circumstances due to COVID-19 has left companies scrambling to create and implement policies on video conferencing and often security is overlooked. Talk to Cappello Rowe about your security and privacy policy. You wouldn’t risk your IP being accessible during a normal trading environment, so why would online communicating be any different.

Cappello Rowe is available to advise you on any legal matter. For best results, get in touch before issues arise. Please don’t hesitate to contact us on 02 6962 3433 or via email at if you require any assistance.